A Review of Factors that Lead to Reluctance in Adoption of ICT among Small and Medium Enterprise in Developing Countries

Abstract

This paper reviewed the literature on the adoption of Information and Communication Technology by Small and Medium Sized Enterprises (SME) in developing countries. The purpose was to determine factors reported in studies from developing countries on adoption of ICT in SMEs. A systematic literature review was conducted to identify factors which were analyzed descriptively. The study identified four prominent factors, Owner/Manager’s lack of ICT knowledge, high cost of adoption, perceived usefulness and perceived ease of use.