Exploring the Impact of Cloud Computing on Business Process Management: Opportunities and Challenges

Abstract

Cloud computing has revolutionized Business Process Management (BPM) by offering businesses cost-effective, flexible, and elastic solutions. Cloud offerings enhance organizations' quest for operational excellence through the ability of rapid workflows, productivity, and responsiveness. Issues relating to information security, compliance with regulatory requirements, and interoperability with in-place systems have remained a hindrance to the adoption of cloud technologies globally. The study discusses cloud computing's impact on BPM—its implication on process automation, collaboration, and decision-making. The paper bridges the literature gaps for cloud BPM adoption process understanding, the ensuing security threats, and the issue of regulation. Conjoining opportunity and challenge analysis, the work proposes an integrative framework for organizations to leverage the use of cloud computing to build better processes