Mumpanshya , Elitas, and Jameson Mbale. “Factors Influencing User Adoption of Artificial Intelligence in the Telecommunications Industry: Challenges and Strategic Approaches”. Proceedings of International Conference for ICT (ICICT) - Zambia 7, no. 1 (December 27, 2025): 422–427. Accessed January 11, 2026. https://ictjournal.icict.org.zm/index.php/icict/article/view/442.